Frequently Asked Questions
Everything you need to know about shopping with Faritha
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Faritha accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How can I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.